Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

ARE YOU A GOOD MATCH?

Do you have a strong analytical mindset with an interest in retail operations and business development? Are you organized, solution-oriented and comfortable working across different projects and stakeholders?

Do you have the ability to understand business needs, translate them into clear requirements and contribute to process improvement?

If so, we would love to hear from you!

WHAT ARE WE EXPECTING FROM YOU?

As a Retail Operations Executive, you will support the Maison in identifying business development opportunities, optimizing operations and driving operational excellence, with the objective of enhancing boutique productivity.

In this role, you will:

* Analyze and identify business development opportunities to optimize operations and achieve operational excellence.

* Proactively recommend action plans to enhance boutique team productivity.

* Identify, gather and document project and process requirements using appropriate methodologies.

* Work closely with users and stakeholders to validate requirements and ensure accuracy.

* Define testing scenarios and verification criteria to ensure business requirements are met.

* Maintain clear project documentation and traceability throughout the project lifecycle.

* Conduct research and analyze data to identify key themes, trends and opportunities.

* Gather business requirements through interviews, document analysis, workshops and workflow analysis.

* Translate business needs into clear requirements, user roles and objectives.

* Contribute to feasibility studies and assessments for new and existing projects and support business case development.

* Identify opportunities to improve existing and new applications and support the development of solutions responding to business needs.

* Create and maintain high-quality technical and user documentation.

* Contribute to a culture of innovation and continuous improvement through creative solutions and collaborative initiatives.

* Stay informed of relevant technologies, external developments and industry best practices.

MORE THAN A ROLE… WE RECRUIT FOR A CAREER!

By joining Van Cleef & Arpels, you will be part of a Maison where employee development and career progression are at the heart of our ambition.

You will benefit from an integration journey designed to immerse you in the Maison’s culture, history and savoir-faire, while developing your expertise through enriching experiences and learning opportunities.

THE RECRUITMENT PROCESS

If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.

You will then meet with the Hiring Manager and relevant stakeholders to further discuss the role, your experience and your aspirations.

Otherwise, you will receive an email to inform you that your application has not been successful.

Retail Operations Executive (UAE National)